Syntphony Conversational AI
Agents

We build enterprise AI Agents using NLP, machine learning and LLM orchestration—fully integrated to deliver scalable, multilingual, real-time automation. We include a messaging Platform seamlessly integrated with the ecosystem of our Business Partner META.


Conversational AI Platform enables multilingual, intelligent engagement via autonomous agents and META Certified messaging—ensuring adaptive, collaborative, human-supervised experiences that redefine enterprise digital interaction across channels.

Conversational AI for multiple industries

  • Banking

    This technology assists financial companies in enhancing their services and automating processes with scalability.

  • Telecom

    As telecommunications users become increasingly demanding, leverage our platform capabilities to exceed their expectations.

  • Insurance

    In the insurance sector, this technology is becoming increasingly important due to its numerous points of contact with customers.

  • Healthcare

    Our platform is an excellent artificial Intelligence solution, that provides healthcare organizations a true digital transformation and user experience.

  • Consumer Products

    The technology focuses on employees, companies, and final customers to improve the user experience thorugh products.

  • Travel

    With this platform, it is possible to provide a unique experience for travelers throughout their trip, on the channel of their choice.

Conversational AI Solutions​

Conversational AI Benefits

Use Conversational AI to understand written and spoken dialog accurately and at scale, so improving the experience and reducing the cost of enterprise customer service and help desk operations.

Improve customer
experience

Reduce Cost

A truly scalable
solution

Increase sales

20M
Conversational AI process more than 20 millions interactions per month
91%
Up to 91% of retention
96%
Up to 96% of accuracy
Created with Lunacy

The most valuable
Product Composable Platform

We build end-to-end solutions for your company with NTT DATA's Syntphony Products, accelerating time to market and making business more efficient.

Trust Center

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Our partners

ISO 27001 certified company

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